Terms & Conditions — exbet

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and exbet ("Platform", "we", "us", "our") governing your access to and use of the website located at exbet.today and all associated services, games, promotions, and features offered by exbet.

By registering an account, accessing the platform, or placing any wager on exbet, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must not register an account or use exbet's services.

2 Eligibility Requirements

To register and use exbet, you must satisfy all of the following eligibility criteria at the time of registration and on a continuing basis for as long as your account remains active:

• You must be at least 21 years of age. exbet is strictly a 21+ platform. Age verification documentation may be requested at any time.
• You must be a natural person acting on your own behalf. Corporate entities, trusts, and automated accounts are not permitted to register.
• You must provide accurate, complete, and up-to-date registration information. Any material change to your personal details must be communicated to exbet promptly.
• You must not be a current or former employee, contractor, or agent of exbet, nor an immediate family member of such persons.
• You must not be self-excluded or have a cooling-off period active on your exbet account at the time of registration or re-registration.

3 Account Registration and Security

Each player may hold only one registered account on exbet. The creation of multiple accounts by the same individual — whether under the same or different personal details — is strictly prohibited and constitutes grounds for immediate termination of all associated accounts and forfeiture of all balances held within them.

Account Credentials

You are solely responsible for maintaining the confidentiality and security of your exbet account credentials, including your username and password. You must not share your login details with any third party under any circumstances. exbet will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

• Use a strong, unique password containing a mix of letters, numbers, and special characters. Do not reuse passwords from other services.
• Do not access your exbet account from shared, public, or unsecured devices or networks.
• Always log out of your account when you finish your session, particularly on devices shared with others.
• Notify exbet support immediately at [email protected] if you suspect unauthorised access to your account.

KYC Verification

exbet reserves the right to request identity verification (KYC) from any account holder at any time, including at the point of withdrawal. Requested documents may include a government-issued photo identification document, proof of address (dated within the last three months), and proof of payment method ownership. Failure to provide requested KYC documentation within a reasonable timeframe may result in withdrawal processing delays or account suspension pending verification.

All KYC data submitted to exbet is handled in accordance with our Privacy Policy and is used exclusively for identity verification, fraud prevention, and regulatory compliance purposes. exbet does not sell or share KYC data with third-party marketing organisations.

4 Deposits and Withdrawals

Deposit Policy

All deposits to your exbet account must be made using payment methods accepted by the platform. Accepted methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All deposits are processed in Bangladeshi Taka (BDT). The following deposit conditions apply:

• The minimum deposit amount is ৳500. There is no maximum single deposit limit, though your chosen payment provider may impose their own transaction limits.
• Deposits must be made from payment accounts registered in your own name. Third-party deposits — where the payment account belongs to someone other than the registered account holder — are not permitted.
• exbet reserves the right to reverse any deposit that cannot be verified as originating from a payment account registered in the account holder's name.
• Deposit bonuses, if offered, are subject to the bonus terms set out in Section 5 of these Terms.

Withdrawal Policy

Withdrawal requests are processed subject to satisfactory KYC verification and confirmation that all applicable wagering requirements have been met. The following withdrawal conditions apply:

• The minimum withdrawal amount is ৳500. Withdrawals below this threshold will not be processed.
• Withdrawals are processed to the same payment method used for the corresponding deposit, wherever technically possible. exbet reserves the right to process withdrawals via an alternative method if the original method is unavailable.
• Verified accounts requesting withdrawal via bKash or Nagad can expect funds to reach their mobile wallet within 5 to 15 minutes under normal operating conditions. Processing times for bank transfers may be longer.
• exbet does not charge platform-side service fees on standard withdrawal amounts. Any fees charged by the receiving payment provider are outside exbet's control and are the player's responsibility.

5 Bonuses and Promotions

exbet offers a range of bonus products and promotional offers to registered account holders, including welcome bonuses, reload bonuses, free spins, and seasonal promotions. All bonuses and promotions are subject to the general bonus terms set out in this section, as well as any specific terms and conditions published alongside each individual offer.

General Bonus Terms

The following general conditions apply to all bonuses and promotions offered by exbet, unless the specific terms of an individual offer expressly state otherwise:

• All bonuses are subject to a wagering requirement (rollover) before the bonus amount or associated winnings can be withdrawn. The applicable wagering requirement is stated in the specific terms of each bonus offer.
• Bonuses are credited to your exbet account balance upon satisfaction of any qualifying deposit or action condition. Bonus crediting is not automatic for all offers; some bonuses require manual claim via the promotions dashboard.
• Bonuses may not be transferred between accounts or exchanged for cash outside of the applicable wagering requirement process.
• exbet reserves the right to withdraw, cancel, or modify any bonus or promotion at any time without prior notice, subject to honouring wagering requirements already in progress at the time of any such change.
• Only one welcome bonus is available per player. Players who have previously held an exbet account — regardless of whether that account was closed, suspended, or voluntarily deactivated — are not eligible for the welcome bonus on a new or reinstated account.

Bonus Abuse and Fraud

exbet employs automated and manual monitoring systems to detect bonus abuse, including but not limited to the creation of multiple accounts to claim multiple bonuses, the use of third-party software to exploit bonus mechanics, arbitrage betting strategies intended to guarantee profit regardless of outcome, and coordinated wagering between related accounts. Where bonus abuse is detected, exbet reserves the right to void all bonuses, cancel associated winnings, and permanently close all implicated accounts.

6 Gameplay Rules and Betting

All games available on exbet are operated using certified random number generation (RNG) technology or, in the case of live dealer games, are delivered by licensed third-party studio providers including Evolution Gaming, Pragmatic Play, and Ezugi. exbet does not manipulate game outcomes, and all results are determined independently of operator intervention.

Minimum and Maximum Bet Limits

Each game on exbet carries its own minimum and maximum bet limits, which are displayed within the game interface prior to placing any wager. Players are responsible for reviewing applicable bet limits before committing funds. exbet reserves the right to adjust game bet limits at any time. Changes to bet limits do not affect wagers already placed and accepted by the system.

Technical Failures and Disputed Outcomes

In the event of a technical failure, system malfunction, or connectivity interruption that affects the outcome or recording of a game round, exbet will investigate the affected round using server-side logs and, where applicable, the game provider's own records. The following principles govern the resolution of such events:

• If a game round was completed and the result recorded on the server before any interruption occurred, that result stands as final regardless of whether it was displayed correctly on the player's device.
• If a game round was in progress and had not been completed or recorded at the point of failure, the affected wager will be refunded to the player's account balance.
• exbet's liability in connection with any technical failure is limited to the refund of the affected wager amount. No additional compensation, consequential losses, or expected winnings will be payable.

7 Prohibited Conduct

The following conduct is expressly prohibited on exbet. Any player found to have engaged in prohibited conduct will have their account suspended or permanently closed, all associated balances forfeited, and may be reported to relevant authorities where conduct constitutes or may constitute a criminal offence:

• Using automated software, bots, scripts, or any artificial intelligence tool to place wagers, exploit game mechanics, or interact with the platform in a manner not intended for human players.
• Collusion with other players to manipulate game outcomes, share hole cards in live poker, or otherwise coordinate betting in a manner that gives an unfair advantage.
• Money laundering or using exbet's platform as a vehicle for any financial crime, including depositing funds of illicit origin and withdrawing them after nominal gameplay.
• Attempting to reverse-engineer, decompile, disassemble, or otherwise tamper with any part of the exbet platform, its software, or its security systems.
• Registering using false identity information, impersonating another person, or using another person's payment accounts or personal identification documents.
• Exploiting any software bug, glitch, error, or system vulnerability to gain an advantage over other players or the platform. Any winnings generated through exploitation of a known or identified bug are void and must be returned to exbet.

8 Responsible Gaming

exbet is committed to promoting responsible gaming and providing tools that help players maintain control over their gambling activity. The platform is strictly for adults aged 21 and above. The following responsible gaming tools are available to all exbet account holders:

• Deposit limits: Set daily, weekly, or monthly deposit caps on your account to manage your gambling budget.
• Session time limits: Set a maximum session duration after which you will be automatically logged out.
• Cooling-off period: Take a temporary break from gambling by applying a cooling-off period of 24 hours, 7 days, or 30 days to your account.
• Self-exclusion: Permanently close your exbet account and prevent re-registration for a minimum period of 12 months by requesting self-exclusion through our support team.

If you are concerned that your gambling may be causing harm to yourself or others, please contact our support team at [email protected] and request access to our responsible gaming resources. For more detailed information on our responsible gaming commitment, please visit the exbet Responsible Gaming page.

9 Intellectual Property

All content on the exbet platform, including but not limited to text, graphics, logos, button icons, images, software, audio clips, digital downloads, data compilations, and the overall design and layout of the platform, is the property of exbet or its content suppliers and is protected by applicable intellectual property laws. You may not copy, reproduce, republish, upload, post, transmit, or distribute any material from the exbet platform without exbet's prior written consent.

The exbet brand name, logo, and all associated trade marks are the exclusive property of exbet. Nothing in these Terms grants you any right to use the exbet brand name, logo, or trade marks in any manner without prior written authorisation from exbet.

10 Limitation of Liability

To the fullest extent permitted by applicable law, exbet's liability to you in connection with your use of the platform and any services offered thereon is limited as follows:

• exbet shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including lost profits, lost data, or business interruption, even if exbet has been advised of the possibility of such damages.
• exbet does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. exbet's obligation in the event of a platform malfunction is limited to restoring the service and, where applicable, refunding affected wagers in accordance with Section 6.
• exbet is not responsible for any tax liabilities that arise in connection with your winnings. It is your sole responsibility to determine and fulfil any tax obligations applicable to gambling winnings in your jurisdiction.
• exbet's total aggregate liability to you for any single claim shall not exceed the total net deposits made by you to your exbet account in the 30-day period immediately preceding the event giving rise to the claim.

11 Privacy and Data Protection

exbet collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms and Conditions. By registering an account on exbet, you acknowledge and consent to the collection and processing of your personal data as described in the Privacy Policy. A current copy of the exbet Privacy Policy is available at exbet.today/privacy-policy.

exbet uses SSL encryption on all data transmissions between your device and the platform's servers. Your financial data, including payment method details and transaction history, is handled with the highest available security standards and is never sold to third-party marketing organisations.

12 Account Suspension and Termination

exbet reserves the right to suspend, restrict, or permanently close any player account without prior notice if exbet reasonably suspects or determines that any of the following circumstances apply:

• The account holder has breached any provision of these Terms and Conditions.
• The account holder has engaged in, or is suspected of engaging in, fraudulent activity, bonus abuse, money laundering, or any other prohibited conduct described in Section 7.
• The account holder has failed to provide requested KYC documentation within the timeframe specified by exbet's compliance team.
• The account has been identified as a duplicate or secondary account held by an individual who already holds an active exbet account.

Upon permanent account closure by exbet for cause (i.e., for breach of these Terms), any balance remaining in the account at the time of closure — including bonus balances and any winnings derived from bonus funds — will be forfeited. Where closure is initiated by the player voluntarily and no breach is involved, any verified real-money balance will be returned to the player via their registered payment method, subject to completion of any applicable KYC requirements.

13 Amendments to These Terms

exbet reserves the right to amend these Terms and Conditions at any time. Notice of material amendments will be communicated to registered account holders via email to their registered email address and/or via a prominent notice on the exbet platform, with a minimum of 7 days' notice before the amended Terms take effect, except where changes are required immediately by applicable law or regulatory requirement.

Your continued use of the exbet platform following any amendment to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must cease using the platform and may request voluntary account closure by contacting the exbet support team.

14 Governing Law and Dispute Resolution

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws applicable to the operation of online gaming services in the jurisdiction in which exbet operates. exbet makes no representation that the platform is appropriate or legally available for use in any specific jurisdiction outside of the Bangladesh market it is intended to serve.

In the event of a dispute between you and exbet, we encourage you to contact our support team in the first instance at [email protected]. We are committed to resolving player disputes fairly and promptly. Where a dispute cannot be resolved informally, the parties agree to submit to the exclusive jurisdiction of the applicable courts.

15 Contact Information

For all queries relating to these Terms and Conditions, your exbet account, deposits and withdrawals, bonuses, or any other platform-related matter, please contact the exbet support team using the details below. All support communications are handled in English.

Email: [email protected] — Available 24 hours a day, 7 days a week, including Bangladesh public holidays. Our target response time for all support queries is one hour during peak Bangladesh Standard Time (BST, UTC+6) hours.